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  • Refund policy

    Our refund policy covers 30 days from the date of your purchase.

    Email us: to let us know you'd like a refund (and if
    you could give us some feedback about why you didn't get on with the
    product, we'd really appreciate it!).

    We only accept refunds
    once per product over 30 days and reserve the right to decline any
    further purchases to prevent potential abuse (we hope you understand!).
    If 30 days have gone by since your purchase, unfortunately we can’t
    offer you a refund or exchange.

    To be eligible for a return,
    your item must be returned in the original packaging
    Non-returnable items:

    Gift cards

    To complete your return, we require your order number and postcode as proof of purchase.

    There are certain situations where only partial refunds are granted (if applicable)
    Any item that is returned more than 30 days after delivery.

    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email
    to notify you that we have received your returned item. We will also
    notify you of the approval or rejection of your refund.
    If you are
    approved, then your refund will be processed, and a credit will
    automatically be applied to your credit card or original method of
    payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to
    exchange it for the same item, send us an email at and
    send your item to: WOW YOU!, PO Box 4197, Malmesbury, SN4 4QQ, United

    If the item was marked as a gift when
    purchased and shipped directly to you, you’ll receive a gift credit for
    the value of your return. Once the returned item is received, a gift
    certificate will be mailed to you.

    If the item wasn’t marked as
    a gift when purchased, or the gift giver had the order shipped to
    themselves to give to you later, we will send a refund to the gift giver
    and they will find out about your return.

    To return your product, you should mail your product to: WOW YOU!, PO Box 4197, Malmesbury, SN4 4QQ, United Kingdom

    You will be responsible for paying for your own shipping costs for
    returning your item. Shipping costs are non-refundable. If you receive a
    refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping items worth over £75, you should consider using a
    trackable shipping service or purchasing shipping insurance. We don’t
    guarantee that we will receive your returned item.


    In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34
    Stockholm, Sweden, we offer you the following payment methods. Payment
    is to be made to Klarna.

    • Pay in [14] days: The payment period is 14 days from shipment of the
      goods. You can find the complete terms and conditions for the markets
      where this payment method is available here: United Kingdom , Germany , Sweden , Norway , Denmark , Finland , Austria and the Netherlands .
    • Slice it: With the financing service from Klarna you can pay your
      purchase in flexible or fixed monthly instalments according to the
      conditions stated in the checkout. The instalment payment is due at the
      end of each month after submission of a separate monthly invoice by
      Klarna. Further information regarding Slice It including terms and
      conditions and Standard European Consumer Credit Information you can
      find here for the markets where this payment method is available: Austria , the United Kingdom , Germany , Sweden , Norway , Denmark and Finland .
    • Direct banking: Available in Germany, Austria and the Netherlands.
      Your account will be debited directly after placement of your order.
    • Direct Debit: Available in Germany, Sweden, Austria and the
      Netherlands. Your account will be debited after shipment of the goods
      ​or in case of a subscription in accordance with the timelines
      communicate​d. You will be notified about the date(s) by email.
    • Card Payments: Available in Germany. The amount will be reserved on
      your card and will be debited after shipment of the goods. In case of a
      subscription the amount will be debited in accordance with the timelines

    The payment methods Pay in [14] days, Slice It and direct debit are
    only available in case of a positive credit assessment. For this
    purpose, during the order process and handling of your purchase, we
    forward your data for an address and credit check to Klarna. We can only
    offer you the payment methods available based on the result of the
    credit check. General information about Klarna and the user terms per
    country can be found on .
    Your personal data is handled in accordance with applicable data
    protection law and in accordance with the information in Klarnas privacy

    Privacy Policy

    This Privacy Policy describes how your personal information is
    collected, used, and shared when you visit or make a purchase from (the “Site”).


    When you visit the Site, we automatically collect certain information
    about your device, including information about your web browser, IP
    address, time zone, and some of the cookies that are installed on your
    device. Additionally, as you browse the Site, we collect information
    about the individual web pages or products that you view, what websites
    or search terms referred you to the Site, and information about how you
    interact with the Site. We refer to this automatically-collected
    information as “Device Information”.

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer
    and often include an anonymous unique identifier. For more information
    about cookies, and how to disable cookies, visit
    - “Log files” track actions
    occurring on the Site, and collect data including your IP address,
    browser type, Internet service provider, referring/exit pages, and
    date/time stamps.
    - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase
    through the Site, we collect certain information from you, including
    your name, billing address, shipping address, payment information
    (including credit card numbers), email address, and phone number. We
    refer to this information as “Order Information”.

    When we talk
    about “Personal Information” in this Privacy Policy, we are talking both
    about Device Information and Order Information.


    We use the Order Information that we collect generally to fulfill any
    orders placed through the Site (including processing your payment
    information, arranging for shipping, and providing you with invoices
    and/or order confirmations). Additionally, we use this Order Information
    - Communicate with you;
    - Screen our orders for potential risk or fraud; and

    - When in line with the preferences you have shared with us, provide
    you with information or advertising relating to our products or

    We use the Device Information that we collect to help
    us screen for potential risk and fraud (in particular, your IP
    address), and more generally to improve and optimize our Site (for
    example, by generating analytics about how our customers browse and
    interact with the Site, and to assess the success of our marketing and
    advertising campaigns).


    We share your Personal Information with third parties to help us use
    your Personal Information, as described above. For example, we use
    Shopify to power our online store--you can read more about how Shopify
    uses your Personal Information here: We also use Google Analytics to
    help us understand how our customers use the Site -- you can read more
    about how Google uses your Personal Information here: You can also opt-out
    of Google Analytics here:

    Finally, we may also share your Personal Information to comply with
    applicable laws and regulations, to respond to a subpoena, search
    warrant or other lawful request for information we receive, or to
    otherwise protect our rights.

    described above, we use your Personal Information to provide you with
    targeted advertisements or marketing communications we believe may be of
    interest to you. For more information about how targeted advertising
    works, you can visit the Network Advertising Initiative’s (“NAI”)
    educational page at

    You can opt out of targeted advertising by using the links below:
    - Facebook:
    - Google:
    - Bing:

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.


    Please note that we do not alter our Site’s data collection and use
    practices when we see a Do Not Track signal from your browser.


    If you are a European resident, you have the right to access personal
    information we hold about you and to ask that your personal information
    be corrected, updated, or deleted. If you would like to exercise this
    right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are
    processing your information in order to fulfill contracts we might have
    with you (for example if you make an order through the Site), or
    otherwise to pursue our legitimate business interests listed above.
    Additionally, please note that your information will be transferred
    outside of Europe, including to Canada and the United States.


    When you place an order through the Site, we will maintain your Order
    Information for our records unless and until you ask us to delete this

    We may update this privacy policy from
    time to time in order to reflect, for example, changes to our practices
    or for other operational, legal or regulatory reasons.

    The Site is not intended for individuals under the age of 16.


    For more information about our privacy practices, if you have
    questions, or if you would like to make a complaint, please contact us
    by e‑mail at or by mail using the details provided

    WOW YOU!
    [Re: Privacy Compliance Officer]
    WOW YOU!, PO Box 4197, Malmesbury, SN4 4QQ, United Kingdom


    In order to be able to offer you Klarna’s payment options, we will
    pass to Klarna certain of your personal information, such as contact and
    order details, in order for Klarna to assess whether you qualify for
    their payment options and to tailor the payment options for you. General
    information on Klarna you can find here .
    Your personal data is handled in accordance with applicable data
    protection law and in accordance with the information in Klarnas privacy statement .

    Terms of service


    This website is operated by WOW YOU!. Throughout
    the site, the terms “we”, “us” and “our” refer to WOW YOU!. WOW YOU!
    offers this website, including all information, tools and services
    available from this site to you, the user, conditioned upon your
    acceptance of all terms, conditions, policies and notices stated here.

    By visiting our site and/ or purchasing something from us, you engage
    in our “Service” and agree to be bound by the following terms and
    conditions (“Terms of Service”, “Terms”), including those additional
    terms and conditions and policies referenced herein and/or available by
    hyperlink. These Terms of Service apply to all users of the site,
    including without limitation users who are browsers, vendors, customers,
    merchants, and/ or contributors of content.

    Please read these
    Terms of Service carefully before accessing or using our website. By
    accessing or using any part of the site, you agree to be bound by these
    Terms of Service. If you do not agree to all the terms and conditions of
    this agreement, then you may not access the website or use any
    services. If these Terms of Service are considered an offer, acceptance
    is expressly limited to these Terms of Service.

    Any new
    features or tools which are added to the current store shall also be
    subject to the Terms of Service. You can review the most current version
    of the Terms of Service at any time on this page. We reserve the right
    to update, change or replace any part of these Terms of Service by
    posting updates and/or changes to our website. It is your responsibility
    to check this page periodically for changes. Your continued use of or
    access to the website following the posting of any changes constitutes
    acceptance of those changes.

    Our store is hosted on Shopify
    Inc. They provide us with the online e-commerce platform that allows us
    to sell our products and services to you.


    By agreeing to these Terms of Service, you represent that you are at
    least the age of majority in your state or province of residence, or
    that you are the age of majority in your state or province of residence
    and you have given us your consent to allow any of your minor dependents
    to use this site.
    You may not use our products for any illegal or
    unauthorized purpose nor may you, in the use of the Service, violate any
    laws in your jurisdiction (including but not limited to copyright
    You must not transmit any worms or viruses or any code of a destructive nature.
    A breach or violation of any of the Terms will result in an immediate termination of your Services.


    We reserve the right to refuse service to anyone for any reason at any time.

    You understand that your content (not including credit card
    information), may be transferred unencrypted and involve (a)
    transmissions over various networks; and (b) changes to conform and
    adapt to technical requirements of connecting networks or devices.
    Credit card information is always encrypted during transfer over
    You agree not to reproduce, duplicate, copy, sell, resell
    or exploit any portion of the Service, use of the Service, or access to
    the Service or any contact on the website through which the service is
    provided, without express written permission by us.
    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


    We are not responsible if information made available on this site is
    not accurate, complete or current. The material on this site is provided
    for general information only and should not be relied upon or used as
    the sole basis for making decisions without consulting primary, more
    accurate, more complete or more timely sources of information. Any
    reliance on the material on this site is at your own risk.
    This site
    may contain certain historical information. Historical information,
    necessarily, is not current and is provided for your reference only. We
    reserve the right to modify the contents of this site at any time, but
    we have no obligation to update any information on our site. You agree
    that it is your responsibility to monitor changes to our site.


    Prices for our products are subject to change without notice.

    We reserve the right at any time to modify or discontinue the Service
    (or any part or content thereof) without notice at any time.
    shall not be liable to you or to any third-party for any modification,
    price change, suspension or discontinuance of the Service.

    SECTION 5 - PRODUCTS OR SERVICES (if applicable)

    Certain products or services may be available exclusively online
    through the website. These products or services may have limited
    quantities and are subject to return or exchange only according to our
    Return Policy.
    We have made every effort to display as accurately as
    possible the colors and images of our products that appear at the
    store. We cannot guarantee that your computer monitor's display of any
    color will be accurate.
    We reserve the right, but are not obligated,
    to limit the sales of our products or Services to any person,
    geographic region or jurisdiction. We may exercise this right on a
    case-by-case basis. We reserve the right to limit the quantities of any
    products or services that we offer. All descriptions of products or
    product pricing are subject to change at anytime without notice, at the
    sole discretion of us. We reserve the right to discontinue any product
    at any time. Any offer for any product or service made on this site is
    void where prohibited.
    We do not warrant that the quality of any
    products, services, information, or other material purchased or obtained
    by you will meet your expectations, or that any errors in the Service
    will be corrected.


    We reserve the right to refuse any order you place with us. We may, in
    our sole discretion, limit or cancel quantities purchased per person,
    per household or per order. These restrictions may include orders placed
    by or under the same customer account, the same credit card, and/or
    orders that use the same billing and/or shipping address. In the event
    that we make a change to or cancel an order, we may attempt to notify
    you by contacting the e‑mail and/or billing address/phone number
    provided at the time the order was made. We reserve the right to limit
    or prohibit orders that, in our sole judgment, appear to be placed by
    dealers, resellers or distributors.

    You agree to provide
    current, complete and accurate purchase and account information for all
    purchases made at our store. You agree to promptly update your account
    and other information, including your email address and credit card
    numbers and expiration dates, so that we can complete your transactions
    and contact you as needed.

    For more detail, please review our Returns Policy.


    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

    You acknowledge and agree that we provide access to such tools ”as is”
    and “as available” without any warranties, representations or conditions
    of any kind and without any endorsement. We shall have no liability
    whatsoever arising from or relating to your use of optional third-party
    Any use by you of optional tools offered through the site is
    entirely at your own risk and discretion and you should ensure that you
    are familiar with and approve of the terms on which tools are provided
    by the relevant third-party provider(s).
    We may also, in the future,
    offer new services and/or features through the website (including, the
    release of new tools and resources). Such new features and/or services
    shall also be subject to these Terms of Service.


    Certain content, products and services available via our Service may include materials from third-parties.

    Third-party links on this site may direct you to third-party websites
    that are not affiliated with us. We are not responsible for examining or
    evaluating the content or accuracy and we do not warrant and will not
    have any liability or responsibility for any third-party materials or
    websites, or for any other materials, products, or services of
    We are not liable for any harm or damages related to
    the purchase or use of goods, services, resources, content, or any other
    transactions made in connection with any third-party websites. Please
    review carefully the third-party's policies and practices and make sure
    you understand them before you engage in any transaction. Complaints,
    claims, concerns, or questions regarding third-party products should be
    directed to the third-party.


    If, at our request, you send certain specific submissions (for example
    contest entries) or without a request from us you send creative ideas,
    suggestions, proposals, plans, or other materials, whether online, by
    email, by postal mail, or otherwise (collectively, 'comments'), you
    agree that we may, at any time, without restriction, edit, copy,
    publish, distribute, translate and otherwise use in any medium any
    comments that you forward to us. We are and shall be under no obligation
    (1) to maintain any comments in confidence; (2) to pay compensation for
    any comments; or (3) to respond to any comments.
    We may, but have
    no obligation to, monitor, edit or remove content that we determine in
    our sole discretion are unlawful, offensive, threatening, libelous,
    defamatory, pornographic, obscene or otherwise objectionable or violates
    any party’s intellectual property or these Terms of Service.
    agree that your comments will not violate any right of any third-party,
    including copyright, trademark, privacy, personality or other personal
    or proprietary right. You further agree that your comments will not
    contain libelous or otherwise unlawful, abusive or obscene material, or
    contain any computer virus or other malware that could in any way affect
    the operation of the Service or any related website. You may not use a
    false e‑mail address, pretend to be someone other than yourself, or
    otherwise mislead us or third-parties as to the origin of any comments.
    You are solely responsible for any comments you make and their accuracy.
    We take no responsibility and assume no liability for any comments
    posted by you or any third-party.


    Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


    Occasionally there may be information on our site or in the Service
    that contains typographical errors, inaccuracies or omissions that may
    relate to product descriptions, pricing, promotions, offers, product
    shipping charges, transit times and availability. We reserve the right
    to correct any errors, inaccuracies or omissions, and to change or
    update information or cancel orders if any information in the Service or
    on any related website is inaccurate at any time without prior notice
    (including after you have submitted your order).
    We undertake no
    obligation to update, amend or clarify information in the Service or on
    any related website, including without limitation, pricing information,
    except as required by law. No specified update or refresh date applied
    in the Service or on any related website, should be taken to indicate
    that all information in the Service or on any related website has been
    modified or updated.


    addition to other prohibitions as set forth in the Terms of Service, you
    are prohibited from using the site or its content: (a) for any unlawful
    purpose; (b) to solicit others to perform or participate in any
    unlawful acts; (c) to violate any international, federal, provincial or
    state regulations, rules, laws, or local ordinances; (d) to infringe
    upon or violate our intellectual property rights or the intellectual
    property rights of others; (e) to harass, abuse, insult, harm, defame,
    slander, disparage, intimidate, or discriminate based on gender, sexual
    orientation, religion, ethnicity, race, age, national origin, or
    disability; (f) to submit false or misleading information; (g) to upload
    or transmit viruses or any other type of malicious code that will or
    may be used in any way that will affect the functionality or operation
    of the Service or of any related website, other websites, or the
    Internet; (h) to collect or track the personal information of others;
    (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for
    any obscene or immoral purpose; or (k) to interfere with or circumvent
    the security features of the Service or any related website, other
    websites, or the Internet. We reserve the right to terminate your use of
    the Service or any related website for violating any of the prohibited


    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
    We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

    You agree that from time to time we may remove the service for
    indefinite periods of time or cancel the service at any time, without
    notice to you.
    You expressly agree that your use of, or inability to
    use, the service is at your sole risk. The service and all products and
    services delivered to you through the service are (except as expressly
    stated by us) provided 'as is' and 'as available' for your use, without
    any representation, warranties or conditions of any kind, either express
    or implied, including all implied warranties or conditions of
    merchantability, merchantable quality, fitness for a particular purpose,
    durability, title, and non-infringement.
    In no case shall WOW YOU!,
    our directors, officers, employees, affiliates, agents, contractors,
    interns, suppliers, service providers or licensors be liable for any
    injury, loss, claim, or any direct, indirect, incidental, punitive,
    special, or consequential damages of any kind, including, without
    limitation lost profits, lost revenue, lost savings, loss of data,
    replacement costs, or any similar damages, whether based in contract,
    tort (including negligence), strict liability or otherwise, arising from
    your use of any of the service or any products procured using the
    service, or for any other claim related in any way to your use of the
    service or any product, including, but not limited to, any errors or
    omissions in any content, or any loss or damage of any kind incurred as a
    result of the use of the service or any content (or product) posted,
    transmitted, or otherwise made available via the service, even if
    advised of their possibility. Because some states or jurisdictions do
    not allow the exclusion or the limitation of liability for consequential
    or incidental damages, in such states or jurisdictions, our liability
    shall be limited to the maximum extent permitted by law.


    You agree to indemnify, defend and hold harmless WOW YOU! and our
    parent, subsidiaries, affiliates, partners, officers, directors, agents,
    contractors, licensors, service providers, subcontractors, suppliers,
    interns and employees, harmless from any claim or demand, including
    reasonable attorneys’ fees, made by any third-party due to or arising
    out of your breach of these Terms of Service or the documents they
    incorporate by reference, or your violation of any law or the rights of a


    In the event
    that any provision of these Terms of Service is determined to be
    unlawful, void or unenforceable, such provision shall nonetheless be
    enforceable to the fullest extent permitted by applicable law, and the
    unenforceable portion shall be deemed to be severed from these Terms of
    Service, such determination shall not affect the validity and
    enforceability of any other remaining provisions.


    The obligations and liabilities of the parties incurred prior to the
    termination date shall survive the termination of this agreement for all
    These Terms of Service are effective unless and until
    terminated by either you or us. You may terminate these Terms of Service
    at any time by notifying us that you no longer wish to use our
    Services, or when you cease using our site.
    If in our sole judgment
    you fail, or we suspect that you have failed, to comply with any term or
    provision of these Terms of Service, we also may terminate this
    agreement at any time without notice and you will remain liable for all
    amounts due up to and including the date of termination; and/or
    accordingly may deny you access to our Services (or any part thereof).


    The failure of us to exercise or enforce any right or provision of
    these Terms of Service shall not constitute a waiver of such right or
    These Terms of Service and any policies or operating
    rules posted by us on this site or in respect to The Service constitutes
    the entire agreement and understanding between you and us and govern
    your use of the Service, superseding any prior or contemporaneous
    agreements, communications and proposals, whether oral or written,
    between you and us (including, but not limited to, any prior versions of
    the Terms of Service).
    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


    These Terms of Service and any separate agreements whereby we provide
    you Services shall be governed by and construed in accordance with the
    laws of WOW YOU!, PO Box 4197, Malmesbury, SN4 4QQ, United Kingdom.


    You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or
    replace any part of these Terms of Service by posting updates and
    changes to our website. It is your responsibility to check our website
    periodically for changes. Your continued use of or access to our website
    or the Service following the posting of any changes to these Terms of
    Service constitutes acceptance of those changes.


    Questions about the Terms of Service should be sent to us at